Privacy Policy
v7slot is committed to protecting the personal data of our players. This Privacy Policy explains in plain terms what information we collect, how we use it, who we share it with, and what rights you hold as a data subject.
Last Updated: 1 January 2026256-bit SSL Encryption
All data transmitted between your device and v7slot is encrypted using industry-standard SSL technology. Your information is never sent in plaintext.
Your Data, Your Rights
You retain the right to access, correct, and request deletion of your personal data held by v7slot at any time by contacting our support team.
No Data Selling
v7slot does not sell, rent, or trade your personal data to third-party marketing companies. Your information is used solely to operate and improve our services.
Regulatory Compliance
Our data handling practices comply with the requirements of our international gaming licence, including obligations relating to KYC, AML, and data security.
Introduction
This Privacy Policy ("Policy") describes how v7slot ("we", "us", "our", "the Platform") collects, uses, processes, stores, and discloses personal data relating to individuals ("you", "User", "Player") who access or use the v7slot online gaming platform at https://v7slot.cam, including all associated subdomains and services.
v7slot operates under an international gaming licence (Curaçao jurisdiction) and is committed to managing personal data responsibly and in accordance with applicable data protection standards. We recognise that the protection of personal data is a fundamental right and take our obligations in that regard seriously.
This Policy should be read in conjunction with our Terms & Conditions and Responsible Gambling Policy, each of which forms part of the overall agreement between you and v7slot. By registering an account or using any v7slot service, you acknowledge that you have read, understood, and agree to the data practices described in this Policy.
Note for Malaysian Users: v7slot serves a substantial player base across Malaysia, including players in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and Shah Alam. While Malaysian data protection law (the Personal Data Protection Act 2010, "PDPA") may apply to certain processing activities, v7slot operates under international licensing standards. We are committed to handling your data with care and transparency regardless of the applicable legal framework.
Definitions
The following definitions apply throughout this Policy:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including but not limited to name, contact details, identification documents, financial information, and device identifiers. |
| "Processing" | Any operation or set of operations performed on Personal Data, including collection, recording, storage, use, disclosure, alteration, or deletion. |
| "Data Controller" | v7slot, as the entity that determines the purposes and means of processing Personal Data submitted through the Platform. |
| "Data Processor" | Any third party that processes Personal Data on behalf of v7slot under a contractual data processing arrangement. |
| "Consent" | A freely given, specific, informed, and unambiguous indication of agreement to the processing of Personal Data for a stated purpose. |
| "Cookies" | Small text files stored on your device by your web browser at the instruction of the Platform, used to maintain session state, preferences, and analytics data. |
| "KYC Data" | Identity verification documentation collected for Know Your Customer and Anti-Money Laundering compliance purposes, including government-issued identification and proof of address. |
Data We Collect
v7slot collects Personal Data from you through several distinct channels. We collect only the data necessary to provide our services, maintain regulatory compliance, and improve the player experience. The categories of data we collect are described below.
3.1 Registration Data
When you create an account on v7slot, we collect the information you provide during the registration process, which typically includes:
- Full legal name
- Date of birth (for age verification purposes)
- Email address
- Residential address
- Mobile phone number
- Account username and encrypted password
- Currency preference (e.g., MYR)
3.2 Identity Verification (KYC) Data
Prior to processing withdrawals, we are required under our international licensing obligations to verify your identity. KYC Data collected includes:
- Copies of government-issued photographic identification (Malaysian MyKad, driver's licence, or valid passport)
- Proof of residential address (utility bill, bank statement, or official correspondence dated within 3 months)
- Selfie photographs holding identification documents
- Proof of payment method where required
3.3 Financial & Transaction Data
We collect records of all financial transactions conducted through your Account, including deposit and withdrawal amounts, payment methods used, transaction timestamps, and payment reference numbers. This includes transactions conducted via Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Malaysian bank transfers (Maybank, CIMB, Public Bank, Hong Leong), card payments, and cryptocurrency transactions.
3.4 Activity & Usage Data
We automatically collect information about how you interact with the Platform, including:
- Games played, bet amounts, session duration, and game outcomes
- Sports betting activity including markets selected and wager history
- Login timestamps, IP addresses, and geolocation data at login
- Device type, operating system, browser type and version
- Referral source and navigation path on the Platform
3.5 Communications Data
We retain records of communications between you and our support team, including live chat transcripts, email correspondence, and any documentation submitted in relation to account queries or complaints.
Data Processing
v7slot processes your Personal Data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and securing your account; processing login authentication; managing account preferences and settings. |
| Service Delivery | Providing access to casino games, live dealer tables, sports betting markets, and all other Platform services. |
| Payment Processing | Processing deposits and withdrawals; verifying payment methods; detecting and preventing payment fraud. |
| Identity Verification (KYC) | Verifying your identity and age in compliance with our licensing obligations; conducting Anti-Money Laundering (AML) checks. |
| Regulatory Compliance | Meeting obligations under our international gaming licence, including transaction reporting, suspicious activity monitoring, and record retention. |
| Responsible Gambling | Monitoring activity patterns to identify potential problem gambling behaviours; administering self-exclusion, deposit limit, and cooling-off requests. |
| Customer Support | Responding to queries, complaints, and requests submitted via live chat or email. |
| Security & Fraud Prevention | Detecting, investigating, and preventing fraudulent transactions, unauthorised access, and prohibited conduct as defined in our Terms & Conditions. |
| Platform Improvement | Analysing aggregated usage data to improve Platform performance, game selection, and user experience. |
| Promotions & Communications | Sending promotional offers, account notifications, and service updates where you have not opted out of such communications. |
Legal Basis for Processing
v7slot processes your Personal Data on one or more of the following legal bases, depending on the specific processing activity:
- Contractual Necessity: Processing required to perform the contract between you and v7slot, including account creation, service delivery, and payment processing.
- Legal Obligation: Processing required to comply with our obligations under our gaming licence, including KYC verification, AML monitoring, and record retention requirements.
- Legitimate Interests: Processing necessary for v7slot's legitimate business interests, including fraud prevention, security monitoring, and service improvement, provided those interests are not overridden by your rights and interests.
- Consent: Processing activities based on your consent, such as receiving promotional communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
Data Sharing
v7slot does not sell, rent, or trade your Personal Data to third parties for their own marketing purposes. We may share your data only in the following limited circumstances:
6.1 Service Providers (Data Processors)
We engage third-party service providers to assist in delivering our services. These providers process Personal Data on our behalf and are contractually bound to handle it in accordance with our instructions and applicable data protection standards. Categories of service providers include:
- Payment processing partners (including e-wallet providers, banking aggregators, and cryptocurrency payment processors)
- KYC and identity verification technology providers
- Game content providers whose software titles are hosted on the Platform
- Cloud hosting and infrastructure providers
- Customer support and live chat platform providers
- Analytics service providers (aggregated and anonymised data only)
6.2 Regulatory & Legal Disclosure
We may be required to disclose Personal Data to regulatory bodies, law enforcement agencies, or other competent authorities where required by applicable law, court order, or the requirements of our gaming licence. Such disclosures are made on a case-by-case basis and are limited to data strictly necessary for the stated legal purpose.
6.3 Business Transfers
In the event of a merger, acquisition, or sale of all or substantially all of v7slot's assets, Personal Data held by v7slot may be transferred to the successor entity. You will be notified of any such transfer and the applicable privacy terms that will govern your data going forward.
Cookies & Tracking Technologies
v7slot uses cookies and similar tracking technologies to maintain session state, remember your preferences, and analyse how the Platform is used. The following categories of cookies are deployed on the Platform:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Essential to the operation of the Platform, including session authentication, security tokens, and load balancing. Cannot be disabled without affecting Platform functionality. | Session / Up to 24 hours |
| Functional | Remember your language preference, currency selection, and display settings to personalise your experience on return visits. | Up to 12 months |
| Analytical | Collect aggregated, anonymised data about how users navigate the Platform to help us identify usability issues and improve the service. | Up to 24 months |
| Security | Support fraud detection and account security functions, including identifying unusual login patterns and suspicious transaction activity. | Session / Up to 30 days |
You may control cookie settings through your browser's privacy settings. Please be aware that disabling certain categories of cookies — particularly Strictly Necessary cookies — may impair your ability to use key Platform features, including account login and gameplay.
Data Retention
v7slot retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or to comply with our legal and regulatory obligations. The following general retention periods apply:
- Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with anti-money laundering record-keeping requirements.
- KYC documentation: Retained for a minimum of five (5) years from the date of verification, as required under international gaming licence conditions.
- Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
- Communications records: Support correspondence retained for three (3) years from the date of the final communication in a support thread.
- Activity and gameplay data: Retained for up to three (3) years for operational and analytical purposes, after which it is aggregated and anonymised.
Upon expiry of the applicable retention period, Personal Data is securely deleted or permanently anonymised so that it can no longer be attributed to any identifiable individual.
Data Security
v7slot implements a range of technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes:
- 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
- Encrypted storage of all sensitive Personal Data and KYC documentation at rest
- Strict access controls ensuring that employee access to Personal Data is limited to those with a legitimate operational need
- Regular security audits and penetration testing of Platform infrastructure
- Automated monitoring systems for detecting and alerting on unusual access patterns or potential data breaches
- Multi-factor authentication options for account access
Your Responsibility: While v7slot takes extensive measures to protect your data, the security of your account also depends on you. You are responsible for maintaining the confidentiality of your login credentials and for notifying us immediately at [email protected] if you suspect any unauthorised access to your account. Never share your password with anyone, including v7slot staff.
User Rights
Subject to applicable law and any overriding legal obligations (such as AML record-keeping requirements), you hold the following rights in relation to your Personal Data held by v7slot. To exercise any of these rights, please contact us at [email protected] with your full name, registered email address, and a description of your request.
Right of Access
You may request a copy of the Personal Data we hold about you, along with information about how it is being processed.
Right of Rectification
You may request correction of any inaccurate or incomplete Personal Data we hold about you.
Right to Erasure
You may request deletion of your Personal Data where we no longer have a legitimate basis for retaining it, subject to applicable legal retention obligations.
Right to Restrict Processing
You may request that we limit the processing of your Personal Data in certain circumstances, such as while the accuracy of data is being verified.
Right to Data Portability
Where processing is based on consent or contractual necessity, you may request a copy of your data in a structured, machine-readable format.
Right to Object
You may object to the processing of your data for direct marketing purposes at any time, and in certain other circumstances where processing is based on legitimate interests.
v7slot will respond to all valid data rights requests within 30 days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further 60 days, in which case you will be notified of the extension within the initial 30-day period.
Third-Party Services
The Platform may incorporate functionality from third-party service providers, including game content platforms, payment processing gateways, and identity verification services. When you interact with these third-party components, those providers may collect data about you in accordance with their own privacy policies.
v7slot is not responsible for the privacy practices of third-party providers. We select our service providers carefully and require them to maintain data protection standards consistent with our own. However, we encourage you to review the privacy policies of any third-party services you interact with through the Platform.
Minors & Age Policy
v7slot enforces a strict minimum age requirement of 21 years for all Platform users. The Platform is not directed at, and does not knowingly collect Personal Data from, individuals under the age of 21. Age verification is a mandatory step in the KYC process, and accounts found to be held by persons under 21 will be immediately suspended.
If you believe that v7slot has inadvertently collected Personal Data from a person under the age of 21, please contact us immediately at [email protected]. Upon confirmation, we will take prompt steps to delete the relevant data and close the associated account.
Strict 21+ Enforcement: Under-age gambling is prohibited and actively prevented through age verification procedures. If you are under 21, you are not permitted to register an account or use any v7slot services.
International Data Transfers
As an internationally operated platform, v7slot may transfer your Personal Data to countries outside of Malaysia. Such transfers may occur when data is processed by service providers located in other jurisdictions, or when data is stored on cloud infrastructure operated internationally.
Where Personal Data is transferred internationally, v7slot ensures that appropriate safeguards are in place to protect your data, including contractual data processing agreements with service providers that include provisions equivalent to applicable data protection standards. By using the Platform, you consent to such international transfers as described in this Policy.
Policy Amendments
v7slot reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The updated Policy will be published on this page with a revised "Last Updated" date. Where changes are material, we will endeavour to notify registered account holders via email or through an in-platform notification prior to the changes taking effect.
Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed of how we handle your Personal Data.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data, please contact our support team using the details below. We are committed to responding to all data-related enquiries promptly and transparently.
Please include "Privacy Request" in the subject line along with your registered email address and a clear description of your enquiry. Responses within 4–6 hours for general queries; data rights requests handled within 30 days.
v7slot will handle all Privacy-related requests with discretion and in accordance with this Policy. If you are not satisfied with our response, you may have the right to escalate your complaint to an appropriate regulatory authority depending on your jurisdiction.
How We Protect Your Data
Secure Storage
All Personal Data and KYC documentation is stored encrypted on secured infrastructure with strict access controls and regular security audits.
Retention & Deletion
Data is retained only as long as legally required and then securely deleted or permanently anonymised. We do not hold data unnecessarily.
Breach Notification
In the event of a data breach that poses a risk to your rights, we will notify affected users promptly and take immediate steps to contain and remediate the incident.
Your Privacy is Our Priority
Questions about how your data is handled? Our support team is available around the clock and will respond to any privacy-related query with care and transparency.